Research and
Discovery

Preliminary research and discovery of the specifications of the workflow, in order determine the appropriate development strategy.

Create
Specification

Several meetings with the client are held in order to extract the core requisites. A technical specification sheet is then created according to the customer's requirements.

Develop
Solution

Solution Development will commence only after all system analysis procedures are complete.  At iSupport we believe in a multi phase approach where the project is split in various phases of development.

Getting to know our client

Several meetings are held in order to first and foremost understand all the business processes and eventually extract the core requirements of the solution needed.

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Support Calls

We provide our clients with maximum support and escalate support queries in the shortest time possible.

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Customer Satisfaction

We strive to keep all of our customers happy and satisfied to ensure 100% customer satisfaction.